Tkpk2 Privacy Policy — Your data is our responsibility

Introduction & Purpose

Welcome to tkpk2. We know that when joining an online betting and gaming platform, users' biggest question is: "Is my personal information safe?" This privacy policy is here to answer exactly that.

Tkpk2 is a licensed online gaming platform offering Sports Betting, Live Casino, fish games, and a range of other entertainment services. This policy clearly explains what information we collect when you use our services, how we use it, and how we keep it secure.

What information we collect

When you register and use our services at tkpk2, we collect certain information. The primary purpose is to improve your experience and ensure your security.

1. Information You Provide Directly:

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Bank account or mobile banking details (for deposits and withdrawals)
• Residential address
• Password (stored in encrypted form)

2. Information Collected Automatically:

• IP address and device information
• Browser type and language settings
• Time spent on the platform and which pages you visited
• Game history and betting patterns
• Cookies and session tokens

3. Information Received from Third Parties:

• Transaction confirmation details from the payment gateway
• KYC information from identity verification service providers
• Risk assessment data from fraud prevention agencies

How Your Information Is Used

Tkpk2 uses your data solely for its stated purposes. We never sell your information to third parties for commercial gain.

• Account management: To support registration, login, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Age & Identity Verification: To protect minors and ensure legal compliance.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer support: To resolve issues and provide you with support.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Legal obligations: To comply with regulatory authority directives.
• Marketing Communications: To inform you of special offers and bonuses with your consent.

When Your Information May Be Shared

We may share your information in limited and specific circumstances. This does not mean your data is freely accessible — strict agreements and security protocols are enforced in every case.

• Payment Processor: With authorized payment partners to process deposits and withdrawals.
• KYC provider: With regulated third parties for identity verification purposes.
• Law enforcement: Where required by a court order or legal obligation.
• Regulatory Authority: During licensing investigations or audits.
• Technology Partner: For platform operations, under strict confidentiality agreements.

Outside of the cases listed above, tkpk2 does not disclose or sell your information anywhere else.

Cookie policy

Tkpk2 uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: Helps improve the performance of the platform.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can manage cookies at any time through your browser settings.

Your rights

You have full control over your personal data at tkpk2. Under this privacy policy, you are entitled to the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request correction or updates to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In some cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can receive your data in a readily readable format.
• Right to object: You can object to your data being used for marketing purposes.

To exercise these rights, contact our support team. We typically respond within 30 business days.

Our Technical Measures for Data Protection

At tkpk2, we follow the highest industry standards to protect user data. Our security framework operates across multiple layers:

• 256-bit SSL encryption on all data transmissions
• Two-Factor Authentication (2FA) Support
• Automated Suspicious Activity Detection System
• Regular Third-Party Security Audits
• Data backup and disaster recovery planning
• Privacy training for staff and strict access controls

How Long We Keep Your Information

We do not retain your data longer than necessary. In general:

• Active account data: retained for as long as the account remains active.
• Transaction records: typically 5 to 7 years, as required by law.
• Closed accounts: deleted as soon as possible after all legal obligations have been met.
• Marketing data: as soon as you opt out.

Once the data retention period has lapsed, we securely delete or anonymize your information.

International data transfers

Tkpk2 uses internationally certified server infrastructure. In some cases, your data may be stored on servers located in other countries. When this occurs, the following is guaranteed:

• Adequate data protection laws are in place in the relevant country.
• Data transfer agreements include strict confidentiality clauses.
• International data protection frameworks are strictly adhered to.

Notice of Policy Changes

We may update this privacy policy from time to time. If any significant changes are made, we will notify you in advance through one of the following channels:

• Notifications will be sent to your registered email address.
• An update notice will be displayed when you log in to the platform.
• The "Last updated" date on this page will be revised accordingly.

Continued use of tkpk2 after any changes will be taken as your acceptance of the updated policy.

Contact us

For any questions, complaints, or requests regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• Response Time: Usually within 24-48 hours
• Language: Support available in Bengali and English